When receipting funds in Cirrus8, there are situations where money is received without an existing invoice to allocate the payment to.

In these cases, there are two ways to receipt the funds:

1. Sundry Receipt

2. Amount in Credit

The option selected determines how the funds are recorded and when they can be used.

1. Sundry Receipt

What a Sundry Receipt Does

A Sundry Receipt automatically creates an invoice transaction and immediately allocates the received funds to that invoice.

Because the funds are attached to a transaction, they become available to use in the property immediately.

When to Use a Sundry Receipt

Use this option when the money represents income or funds that should be recognised straight away.

Typical examples include:

• Owner Contributions

• Insurance Claims

• Sales Deposits

These payments are not linked to a tenant charge, but they still need to be recorded as a transaction in the system.

Steps to Process a Sundry Receipt

1. Go to Accounts Receivable.

2. Select Receipts.

3. Choose the relevant property or account.

4. Enter the payment details (date, amount, payment method, reference).

5. Tick the checkbox labelled “Sundry Receipt.”

6. Enter the appropriate account code and description.

7. Confirm the receipt and save the transaction.

Result

• Cirrus8 creates a matching invoice automatically.

• The funds are immediately available for property use.

When receipting, you will tick Sundry Receipt:

2. Amount in Credit

What an Amount in Credit Does

An Amount in Credit records money received without allocating it to a transaction.

The funds remain unallocated and reserved until a transaction is created later.

This means the system holds the funds in the property but does not recognise them as income yet.

When to Use Amount in Credit

Use this option when the payment may need to be allocated later or refunded.

Common examples include:

• Tenant Overpayments

• Leasing Deposits

• Bonds

These funds are held until a relevant charge or invoice is created.

Steps to Receipt an Amount in Credit

1. Go to Accounts Receivable.

2. Select Receipts.

3. Choose the tenant or property account.

4. Enter the payment details.

5. Leave the “Sundry Receipt” box unticked.

6. Save the receipt.

Result

• The funds are stored as unallocated credit.

• They remain reserved in the property account until allocated.

When processing a payment run, these funds will be reserved by default.  You are able to untick ‘Reserve’ if you wish to pay these funds out before they have been allocated however it is suggested that these are held until they have been allocated as a precaution in case the tenant asks for a refund of their overpayment:

FAQ

Finding Tenants with Unallocated Funds

To identify tenants with funds that have not yet been allocated:

Steps

1. Go to Management Reports.

2. Select Excel Reports.

3. Run the report called
   “Tenants with Receipts Not Yet Allocated.”

Result

The report will show all tenants currently holding unallocated credit.

How to Allocate an Amount in Credit

Credits are allocated using a Zero Receipt.

A Zero Receipt links the existing credit to a transaction without taking a new payment.

Steps to Allocate Credit

1. Go to Accounts Receivable.

2. Select Receipts.

3. Search for and open the relevant tenant account.

4. Create a new receipt.

5. The receipt amount will be $0.00.

6. Select:

   • The credit line item, and

   • The transaction you want to allocate the funds to.

7. Save the receipt.

Result

The credit is now allocated to the charge or invoice.

Fixing Common Errors

Error 1: Sundry Receipt Selected by Mistake

If you tick Sundry Receipt when you shouldn’t have, the funds are locked to an invoice and cannot be allocated elsewhere.

How to Fix

1. Raise an Accounts Receivable Credit.

2. Use:

   • The same amount

   • The same account code

   • The same description

3. Ensure “Create Interim Tax Invoice” is selected.

4. Save the AR Credit.

5. Create a Zero Receipt.

6. Allocate the credit to the correct charge.

Result

The original sundry invoice is offset and the funds can now be allocated correctly.

Error 2: Sundry Receipt Not Selected When It Should Be

If the receipt was processed as Amount in Credit but should have been Sundry:

How to Fix

1. Raise an Accounts Receivable Invoice.

2. Enter:

   • The same amount

   • The same account code

   • The same description

3. Ensure “Create Interim Tax Invoice” is selected.

4. Save the invoice.

5. Process a Zero Receipt.

6. Allocate the existing credit to the invoice.

Result

The credit is allocated and the transaction becomes recognised income.